:root{--color-page-bg:#0c1018;--color-surface:#161c2e;--color-surface-glass:#161c2d99;--color-surface-raised:#1f2740;--color-on-surface:#eef1f8;--color-on-surface-muted:#98a2ba;--color-border-surface:#ffffff17;--color-border-surface-strong:#ffffff29;--color-primary:#16a34a;--color-primary-hover:#15803d;--color-primary-light:#16a34a2e;--color-danger:#f87171;--color-success:#34d399;--color-warning:#fbbf24;--gradient-primary:linear-gradient(135deg, #22c55e 0%, #10b981 100%);--gradient-primary-hover:linear-gradient(135deg, #16a34a 0%, #059669 100%);--gradient-accent-soft:radial-gradient(circle at top left, #22c55e29, transparent 60%);--radius-sm:12px;--radius-md:20px;--radius-lg:28px;--shadow-sm:0 2px 10px #080b1440;--shadow-md:0 20px 45px -16px #080b1480, 0 6px 16px -6px #080b144d;--shadow-modal:0 35px 80px -24px #0009;--shadow-glass:inset 0 1px 0 #ffffff12, 0 20px 45px -16px #080b1480;--shadow-glow-primary:0 8px 24px -8px #22c55e73;--blur-glass:blur(20px);--lightningcss-light: ;--lightningcss-dark:initial;color-scheme:dark;color:var(--color-on-surface);font-synthesis:none;text-rendering:optimizelegibility;-webkit-font-smoothing:antialiased;-moz-osx-font-smoothing:grayscale;font:16px/1.55 Inter,system-ui,Segoe UI,Roboto,sans-serif}:root[data-theme=light]{--color-page-bg:#e8eefb;--color-surface:#fff;--color-surface-glass:#fff;--color-surface-raised:#f3f6fd;--color-on-surface:#101828;--color-on-surface-muted:#5b6472;--color-border-surface:#dde4f3;--color-border-surface-strong:#c7d1e8;--color-success:#059669;--color-warning:#b45309;--shadow-sm:0 2px 10px #1e293b14;--shadow-md:0 20px 45px -16px #1e293b24, 0 6px 16px -6px #1e293b14;--shadow-modal:0 35px 80px -24px #1e293b4d;--shadow-glass:0 16px 40px -14px #1e293b1f;--shadow-glow-primary:0 8px 20px -8px #16a34a4d;--blur-glass:none;--lightningcss-light:initial;--lightningcss-dark: ;color-scheme:light}*{box-sizing:border-box}:root{--escala:1}@media (width>=1024px){:root{--escala:.9}}html{zoom:var(--escala)}body{background:var(--color-page-bg);min-height:calc(100vh / var(--escala));margin:0}h1,h2,h3{letter-spacing:-.01em;margin:0;font-weight:700}.btn{border-radius:var(--radius-sm);cursor:pointer;border:none;justify-content:center;align-items:center;gap:8px;padding:11px 22px;font-size:15px;font-weight:600;transition:box-shadow .15s,transform 50ms,filter .15s;display:inline-flex}.btn svg{flex-shrink:0}.btn:active{transform:translateY(1px)}.btn:disabled{opacity:.55;cursor:not-allowed}.btn-primary{background:var(--gradient-primary);color:#fff;box-shadow:var(--shadow-glow-primary)}.btn-primary:hover:not(:disabled){filter:brightness(1.08)}.btn-ghost{color:var(--color-on-surface-muted);background:0 0}.btn-ghost:hover:not(:disabled){color:var(--color-on-surface);background:#ffffff0f}.table-card{background:var(--color-surface-glass);-webkit-backdrop-filter:var(--blur-glass);border:1px solid var(--color-border-surface);border-radius:var(--radius-lg);box-shadow:var(--shadow-glass);overflow:auto hidden}.data-table{table-layout:fixed;border-collapse:collapse;width:100%;min-width:880px;color:var(--color-on-surface);font-size:13px}.data-table th,.data-table td{text-align:left;border-bottom:1px solid var(--color-border-surface);white-space:nowrap;text-overflow:ellipsis;padding:11px 14px;overflow:hidden}.data-table th{color:var(--color-on-surface-muted);text-transform:uppercase;letter-spacing:.04em;background:#ffffff05;font-size:11px;font-weight:600}.data-table tbody tr:last-child td{border-bottom:none}.data-table tbody tr:hover{background:#16a34a24}.data-table .btn{gap:6px;padding:6px 12px;font-size:13px}.data-table .btn-icone{padding:6px 8px}.data-table .badge{padding:3px 9px;font-size:11px}.data-table tbody tr.linha-nova{background:#22c55e1a}.data-table tbody tr.linha-nova td:first-child{font-weight:600;box-shadow:inset 3px 0 #22c55e}.data-table tbody tr.linha-nova:hover{background:#22c55e33}.selo-novo{background:var(--gradient-primary);color:#fff;letter-spacing:.03em;text-transform:uppercase;vertical-align:middle;border-radius:999px;align-items:center;margin-left:6px;padding:1px 6px;font-size:10px;font-weight:700;display:inline-flex}.badge{border-radius:999px;align-items:center;padding:4px 10px;font-size:12px;font-weight:600;display:inline-flex}.badge-pending{color:#fbbf24;background:#fbbf2429}.badge-active{color:#34d399;background:#34d39929}.badge-inactive{color:var(--color-on-surface-muted);background:#ffffff14}.badge-falha{color:var(--color-danger);background:#f8717124}.empty-state{background:var(--color-surface-glass);-webkit-backdrop-filter:var(--blur-glass);border:1px dashed var(--color-border-surface-strong);border-radius:var(--radius-lg);text-align:center;color:var(--color-on-surface-muted);padding:56px 24px}.empty-state p{color:var(--color-on-surface);margin:0 0 6px;font-size:16px;font-weight:600}.so-tema-claro{display:none}:root[data-theme=light] .so-tema-claro{display:block}:root[data-theme=light] .so-tema-escuro{display:none}.theme-toggle{cursor:pointer;background:0 0;border:none;flex-shrink:0;padding:0}.theme-toggle-track{border:1px solid var(--color-border-surface);border-radius:999px;align-items:center;width:52px;height:28px;padding:3px;transition:background .2s;display:flex}.theme-toggle-track.escuro{background:#ffffff14;justify-content:flex-start}.theme-toggle-track.claro{background:var(--gradient-primary);justify-content:flex-end}.theme-toggle-knob{color:#1e293b;background:#fff;border-radius:50%;justify-content:center;align-items:center;width:20px;height:20px;transition:transform .2s;display:flex;box-shadow:0 2px 6px #080b1459}.modal-form{flex-direction:column;gap:18px;display:flex}.field{text-align:left;color:var(--color-on-surface-muted);flex-direction:column;gap:6px;font-size:14px;font-weight:500;display:flex}.field input,.field select,.field textarea{font:inherit;color:var(--color-on-surface);border:1px solid var(--color-border-surface-strong);border-radius:var(--radius-sm);background:#ffffff0d;padding:10px 12px;font-size:15px;transition:border-color .15s,box-shadow .15s}.field select option{background:var(--color-surface);color:var(--color-on-surface)}.field textarea{resize:vertical;min-height:80px}.field input::placeholder,.field textarea::placeholder{color:var(--color-on-surface-muted);opacity:.7}.field input:focus,.field select:focus,.field textarea:focus{border-color:var(--color-primary);box-shadow:0 0 0 3px var(--color-primary-light);outline:none}.field input.invalid,.field select.invalid,.field textarea.invalid{border-color:var(--color-danger)}.field .error{color:var(--color-danger);font-weight:400}.field .hint{color:var(--color-on-surface-muted);font-weight:400}.form-actions{justify-content:flex-end;gap:12px;margin-top:8px;display:flex}.file-drop{flex-direction:column;gap:8px;display:flex}.file-list{flex-direction:column;gap:6px;margin:0;padding:0;list-style:none;display:flex}.file-list li{border:1px solid var(--color-border-surface);border-radius:var(--radius-sm);color:var(--color-on-surface);background:#ffffff0d;justify-content:space-between;align-items:center;gap:8px;padding:8px 12px;font-size:14px;display:flex}.file-list .file-remove{color:var(--color-on-surface-muted);cursor:pointer;background:0 0;border:none;padding:4px;font-size:14px;line-height:1}.file-list .file-remove:hover{color:var(--color-danger)}.manual-visualizar{flex-shrink:0;padding:6px 12px;font-size:13px;text-decoration:none}.file-list li>span:first-child{flex:1}.documento-excluir{color:var(--color-danger);flex-shrink:0;padding:6px 12px;font-size:13px}.subassunto-cascata{flex-direction:column;gap:8px;display:flex}.subassunto-cascata select{width:auto}.linha-desk{gap:8px;display:flex}.linha-desk input{flex:1}.aviso-leitura{color:var(--color-warning,#f59e0b);font-weight:400}.login-view{min-height:calc(100vh / var(--escala));justify-content:center;align-items:center;padding:24px;display:flex;position:relative}.login-theme-toggle{position:absolute;top:24px;right:24px}.login-card{background:var(--color-surface-glass);width:100%;max-width:400px;-webkit-backdrop-filter:var(--blur-glass);border:1px solid var(--color-border-surface);border-radius:var(--radius-lg);box-shadow:var(--shadow-glass);text-align:center;flex-direction:column;align-items:center;gap:18px;padding:44px 36px;display:flex}.login-marca{margin:0 0 2px;line-height:0}.login-marca img{width:280px;max-width:100%;height:auto}.login-card h1{color:var(--color-on-surface);font-size:27px}.login-card p{color:var(--color-on-surface-muted);margin:0;font-size:14px}.login-botao{width:100%;margin-top:8px;padding:12px;font-size:16px}.login-hint{color:var(--color-on-surface-muted);font-size:12px}.login-campo{width:100%}.login-card .error{color:var(--color-danger,#ef4444);font-size:13px}.spinner{border-style:solid;border-color:#4ade80 #ffffff2e #ffffff2e;border-radius:50%;animation:.7s linear infinite spinner-girar;display:inline-block}@keyframes spinner-girar{to{transform:rotate(360deg)}}.page-loader-overlay{-webkit-backdrop-filter:blur(4px);z-index:1100;background:#080b148c;justify-content:center;align-items:center;animation:.15s ease-out page-loader-in;display:flex;position:fixed;inset:0}@keyframes page-loader-in{0%{opacity:0}to{opacity:1}}.user-menu{position:relative}.user-avatar{background:var(--gradient-primary);width:42px;height:42px;box-shadow:var(--shadow-glow-primary);color:#fff;cursor:pointer;border:none;border-radius:50%;justify-content:center;align-items:center;font-size:14px;font-weight:700;transition:filter .15s;display:flex}.user-avatar:hover{filter:brightness(1.08)}.user-menu-overlay{z-index:950;position:fixed;inset:0}.user-menu-dropdown{background:var(--color-surface-glass);min-width:220px;-webkit-backdrop-filter:var(--blur-glass);border:1px solid var(--color-border-surface);border-radius:var(--radius-md);box-shadow:var(--shadow-modal);z-index:960;flex-direction:column;gap:12px;padding:16px;display:flex;position:absolute;top:calc(100% + 8px);right:0}.user-menu-info{flex-direction:column;gap:2px;display:flex}.user-menu-nome{color:var(--color-on-surface);font-size:14px;font-weight:600}.user-menu-email{color:var(--color-on-surface-muted);font-size:12px}.user-menu-papel{color:var(--color-on-surface-muted);text-transform:uppercase;letter-spacing:.03em;margin-top:4px;font-size:12px}.user-menu-sair{border:1px solid var(--color-border-surface);justify-content:center;align-items:center;gap:8px;display:flex}.sidebar{background:var(--color-surface-glass);width:252px;-webkit-backdrop-filter:var(--blur-glass);border:1px solid var(--color-border-surface);border-radius:var(--radius-lg);box-shadow:var(--shadow-glass);flex-direction:column;flex-shrink:0;gap:28px;padding:28px 18px;display:flex}.sidebar-brand{letter-spacing:-.01em;color:var(--color-on-surface);padding:0 10px;font-size:20px;font-weight:800}.sidebar-brand,.sidebar-recolher{flex-shrink:0}.sidebar-nav{scrollbar-width:thin;flex-direction:column;flex:auto;gap:6px;min-height:0;margin:-6px;padding:6px;display:flex;overflow:hidden auto}.sidebar-nav-item{text-align:left;color:var(--color-on-surface-muted);border-radius:var(--radius-sm);cursor:pointer;background:0 0;border:none;align-items:center;gap:12px;padding:12px 14px;font-size:14px;font-weight:600;transition:background .15s,color .15s,box-shadow .15s;display:flex}.sidebar-nav-item svg{opacity:.85;flex-shrink:0}.sidebar-nav-item:hover{color:var(--color-on-surface);background:#ffffff0f}.sidebar-nav-item.active{background:var(--gradient-primary);color:#fff;box-shadow:var(--shadow-glow-primary)}.sidebar-nav-item.active svg{opacity:1}.sidebar-overlay,.sidebar-brand-sigla{display:none}.sidebar{height:calc(100vh / var(--escala) - 40px);transition:width .18s,padding .18s;position:sticky;top:20px}.sidebar.recolhida{width:68px;padding:22px 10px}.sidebar.recolhida .sidebar-brand{text-align:center;padding:0;font-size:16px}.sidebar.recolhida .sidebar-brand-nome{display:none}.sidebar.recolhida .sidebar-brand-sigla{justify-content:center;display:inline-flex}.sidebar-brand-nome{justify-content:center;display:flex}.sidebar-brand-nome img{width:100%;max-width:200px;height:auto}.sidebar-brand-sigla img{width:36px;height:36px}.sidebar.recolhida .sidebar-nav-item{justify-content:center;padding:12px}.sidebar.recolhida .sidebar-nav-item span{display:none}@media (width>=641px) and (height<=820px){.sidebar,.sidebar.recolhida{gap:14px;padding-top:16px;padding-bottom:16px}.sidebar-nav{gap:3px}.sidebar-nav-item,.sidebar.recolhida .sidebar-nav-item{padding-top:9px;padding-bottom:9px}.sidebar-brand-nome img{max-width:170px}.sidebar-brand-sigla img{width:32px;height:32px}}@media (width<=640px){.sidebar,.sidebar.recolhida{z-index:900;width:252px;height:auto;box-shadow:var(--shadow-modal);padding:28px 18px;transition:transform .2s;position:fixed;inset:20px auto 20px 20px;transform:translate(calc(-100% - 20px))}.sidebar.open{transform:translate(0)}.sidebar.recolhida .sidebar-brand{text-align:left;padding:0 10px;font-size:20px}.sidebar.recolhida .sidebar-brand-nome{display:flex}.sidebar.recolhida .sidebar-brand-sigla,.sidebar-recolher{display:none}.sidebar.recolhida .sidebar-nav-item{justify-content:flex-start;padding:12px 14px}.sidebar.recolhida .sidebar-nav-item span{display:inline}.sidebar-overlay{-webkit-backdrop-filter:blur(3px);backdrop-filter:blur(3px);z-index:890;background:#080b148c;display:block;position:fixed;inset:0}}.modal-overlay{-webkit-backdrop-filter:blur(4px);backdrop-filter:blur(4px);z-index:1000;background:#080b1499;justify-content:center;align-items:center;padding:20px;animation:.15s ease-out overlay-in;display:flex;position:fixed;inset:0}.modal-dialog{background:var(--color-surface-glass);-webkit-backdrop-filter:var(--blur-glass);border:1px solid var(--color-border-surface);border-radius:var(--radius-lg);box-shadow:var(--shadow-modal);width:100%;max-width:560px;max-height:calc(90vh / var(--escala));flex-direction:column;animation:.18s ease-out dialog-in;display:flex;overflow:hidden}.modal-dialog.modal-dialog-medio{width:calc(92vw / var(--escala));max-width:820px}.modal-dialog.modal-dialog-largo{width:calc(92vw / var(--escala));max-width:1200px}.modal-header{border-bottom:1px solid var(--color-border-surface);background:var(--color-surface-glass);-webkit-backdrop-filter:var(--blur-glass);border-radius:var(--radius-lg) var(--radius-lg) 0 0;flex-shrink:0;justify-content:space-between;align-items:center;padding:20px 24px;display:flex}.modal-header h2{color:var(--color-on-surface);margin:0;font-size:19px}.modal-close{color:var(--color-on-surface-muted);cursor:pointer;background:#ffffff0f;border:none;border-radius:50%;justify-content:center;align-items:center;width:34px;height:34px;transition:background .15s,color .15s;display:flex}.modal-close:hover{color:var(--color-on-surface);background:#ffffff1f}.modal-body{padding:24px;overflow-y:auto}@keyframes overlay-in{0%{opacity:0}to{opacity:1}}@keyframes dialog-in{0%{opacity:0;transform:translateY(12px)scale(.98)}to{opacity:1;transform:translateY(0)scale(1)}}.data-table.chamado-table{min-width:0}.chamado-table td.col-descricao{text-overflow:ellipsis;overflow:hidden}.chamado-table td.col-numero{text-overflow:clip;font-variant-numeric:tabular-nums;overflow:visible}.chamado-table td.col-acoes{text-overflow:unset;overflow:visible}.chamado-table td.col-classificacao .badge-com-alerta{max-width:100%;display:flex}.chamado-table td.col-classificacao .badge{text-overflow:ellipsis;white-space:nowrap;min-width:0;display:inline-block;overflow:hidden}.chamado-table td.col-classificacao .icone-alerta-classificacao{flex-shrink:0}.badge-com-alerta{align-items:center;gap:6px;display:inline-flex}.icone-alerta-classificacao{color:var(--color-danger);cursor:help}.acoes-linha{flex-wrap:nowrap;align-items:center;gap:6px;display:flex}.chamado-table td.col-subassunto .badge-com-alerta{max-width:100%;display:flex}.chamado-table td.col-subassunto .badge-com-alerta>span:first-child{text-overflow:ellipsis;white-space:nowrap;min-width:0;overflow:hidden}.chamado-table td.col-subassunto .icone-alerta-classificacao{flex-shrink:0}.origem-chamado{color:var(--color-on-surface-muted);align-items:center;gap:5px;font-size:12px;display:inline-flex}.colunas-menu{position:relative}.colunas-menu-botao{border:1px solid var(--color-border-surface-strong);padding:8px 12px;font-size:13px}.colunas-menu-overlay{z-index:950;position:fixed;inset:0}.colunas-menu-dropdown{z-index:960;background:var(--color-surface-glass);min-width:220px;-webkit-backdrop-filter:var(--blur-glass);border:1px solid var(--color-border-surface);border-radius:var(--radius-md);box-shadow:var(--shadow-modal);flex-direction:column;gap:8px;padding:14px;display:flex;position:absolute;top:calc(100% + 6px);right:0}.colunas-menu-dropdown .checkbox-field{color:var(--color-on-surface);cursor:pointer;align-items:center;gap:8px;font-size:14px;display:flex}.colunas-menu-dropdown .checkbox-field input{margin:0}.colunas-menu-restaurar{border:1px solid var(--color-border-surface);margin-top:4px;font-size:13px}.kpi-cards{grid-template-columns:repeat(auto-fit,minmax(190px,1fr));gap:16px;margin-bottom:20px;display:grid}.kpi-card{background:var(--color-surface-glass);-webkit-backdrop-filter:var(--blur-glass);border:1px solid var(--color-border-surface);border-radius:var(--radius-md);box-shadow:var(--shadow-sm);align-items:center;gap:14px;padding:18px 20px;display:flex}.kpi-card-icon{border-radius:var(--radius-sm);background:var(--gradient-primary);width:44px;height:44px;box-shadow:var(--shadow-glow-primary);color:#fff;flex-shrink:0;justify-content:center;align-items:center;display:flex}.kpi-card-texto{flex-direction:column;gap:2px;min-width:0;display:flex}.kpi-card-valor{color:var(--color-on-surface);font-size:24px;font-weight:800;line-height:1.1}.kpi-card-label{color:var(--color-on-surface-muted);font-size:13px;font-weight:500;line-height:1.3}.kpi-card-clicavel{font:inherit;text-align:left;cursor:pointer;transition:border-color .15s,transform .15s}.kpi-card-clicavel:hover{border-color:var(--color-primary)}.kpi-card-ativo{border-color:var(--color-primary);box-shadow:0 0 0 2px var(--color-primary-light)}.kpi-card-alerta .kpi-card-icon{background:var(--color-danger);box-shadow:none}.kpi-card-alerta .kpi-card-valor{color:var(--color-danger)}.chamados-filtros{flex-wrap:wrap;align-items:center;gap:8px;margin-bottom:14px;display:flex}.chamados-filtros select,.chamados-filtros input[type=date]{font:inherit;color:var(--color-on-surface);background:var(--color-surface-glass);border:1px solid var(--color-border-surface-strong);border-radius:var(--radius-sm);color-scheme:inherit;padding:8px 10px;font-size:13px}.chamados-filtros select:disabled{opacity:.55;cursor:not-allowed}.chamados-filtros select option{background:var(--color-surface);color:var(--color-on-surface)}.chamados-filtros .busca-input{flex:1;gap:8px;min-width:220px;padding:0 12px}.chamados-filtros .busca-input input{padding:9px 0;font-size:13px}.chamados-filtros .busca-input.filtro-numero{flex:0 0 150px;min-width:150px}.filtro-ate{color:var(--color-on-surface-muted);font-size:13px}.filtro-novos{font:inherit;color:#4ade80;cursor:pointer;background:#22c55e1f;border:1px solid #22c55e8c;border-radius:999px;align-items:center;gap:6px;padding:8px 12px;font-size:13px;font-weight:600;display:inline-flex}.filtro-novos:hover,.filtro-novos.ativo{background:var(--gradient-primary);color:#fff;border-color:#0000}:root[data-theme=light] .filtro-novos:not(.ativo):not(:hover){color:var(--color-primary)}.chamados-filtros .filtros-acoes{gap:8px;margin-left:auto;display:flex}.integracao-desk{flex-direction:column;gap:16px;display:flex}.integracao-desk .parametro-card-header h2{align-items:center;gap:8px;display:flex}.integracao-desk .kpi-cards{margin-bottom:0}.integracao-controles{flex-wrap:wrap;align-items:center;gap:16px;margin-bottom:12px;display:flex}.integracao-toggle{flex:1;min-width:260px}.integracao-intervalo{color:var(--color-on-surface-muted);align-items:center;gap:8px;font-size:14px;display:flex}.integracao-intervalo input[type=date],.integracao-intervalo select,.integracao-periodo select,.integracao-periodo input[type=date]{font:inherit;color:var(--color-on-surface);background:var(--color-surface-glass);border:1px solid var(--color-border-surface-strong);border-radius:var(--radius-sm);padding:8px 10px;font-size:14px}.integracao-intervalo select option,.integracao-periodo select option{background:var(--color-surface);color:var(--color-on-surface)}.integracao-filtro-operador{flex-wrap:wrap;align-items:center;gap:10px;margin-bottom:12px;display:flex}.integracao-intervalo input[type=email]{font:inherit;color:var(--color-on-surface);background:var(--color-surface-glass);border:1px solid var(--color-border-surface-strong);border-radius:var(--radius-sm);min-width:280px;padding:8px 10px;font-size:14px}.integracao-botoes{gap:8px;display:flex}.integracao-periodo{align-items:center;gap:10px;display:flex}.alerta-integracao{border:1px solid var(--color-warning);border-radius:var(--radius-sm);color:var(--color-on-surface);align-items:flex-start;gap:8px;margin:0 0 12px;padding:10px 12px;font-size:14px;line-height:1.5;display:flex}.alerta-integracao svg{color:var(--color-warning);flex-shrink:0;margin-top:2px}.integracao-detalhe{text-overflow:ellipsis;overflow:hidden}.integracao-detalhe small{color:var(--color-warning);display:block}.data-table.integracao-tabela{min-width:1320px}.integracao-legenda-novos{color:var(--color-on-surface-muted);align-items:center;gap:8px;margin:0;font-size:13px;display:flex}.integracao-legenda-novos svg{color:#22c55e;flex-shrink:0}.integracao-vazio{text-align:center;color:var(--color-on-surface-muted);padding:24px}@media (width<=900px){.integracao-controles,.integracao-filtro-operador{align-items:stretch}.integracao-intervalo,.integracao-botoes{flex-wrap:wrap}.integracao-botoes{width:100%}.integracao-botoes .btn{flex:1}.integracao-periodo{flex-wrap:wrap}}.link-botao{font:inherit;color:var(--color-primary);cursor:pointer;background:0 0;border:none;padding:0;text-decoration:underline}.integracao-filtro-operador input:disabled{opacity:.75;cursor:not-allowed}.integracao-filtro-operador label span svg{vertical-align:-2px}.resultado-busca-status{border-radius:var(--radius-sm);color:var(--color-on-surface);border:1px solid var(--color-border-surface-strong);align-items:flex-start;gap:8px;margin:0;padding:12px 14px;font-size:15px;font-weight:600;display:flex}.resultado-busca-status.ok{border-color:var(--color-success)}.resultado-busca-status.ok svg{color:var(--color-success)}.resultado-busca-status.falha{border-color:var(--color-danger)}.resultado-busca-status.falha svg{color:var(--color-danger)}.resultado-busca-status.neutro svg{color:var(--color-primary)}.resultado-busca-numeros{grid-template-columns:repeat(2,minmax(0,1fr));gap:8px;margin:0;padding:0;list-style:none;display:grid}.resultado-busca-numeros li{border:1px solid var(--color-border-surface);border-radius:var(--radius-sm);color:var(--color-on-surface-muted);justify-content:space-between;align-items:center;gap:10px;padding:9px 12px;font-size:13px;display:flex}.resultado-busca-numeros li strong{color:var(--color-on-surface);font-size:18px}.resultado-busca-numeros li.destaque{border-color:var(--color-success)}.resultado-busca-numeros li.alerta{border-color:var(--color-danger)}.resultado-busca-porque{border-radius:var(--radius-sm);background:var(--color-primary-light);color:var(--color-on-surface);padding:12px 14px;font-size:13px;line-height:1.5}.resultado-busca-porque ul{margin:6px 0 0;padding-left:18px}@media (width<=520px){.resultado-busca-numeros{grid-template-columns:minmax(0,1fr)}}.caminho-mentorh-box{border-radius:var(--radius-sm);background:var(--color-primary-light);border-left:3px solid var(--color-primary);margin:10px 0;padding:12px 14px}.caminho-mentorh-label{text-transform:uppercase;letter-spacing:.04em;color:var(--color-primary);margin-bottom:8px;font-size:11px;font-weight:700;display:block}.caminho-mentorh-trilha{flex-wrap:wrap;align-items:center;gap:4px;margin-top:6px;display:flex}.caminho-mentorh-trilha:first-of-type{margin-top:0}.caminho-passo-wrapper{align-items:center;gap:4px;display:flex}.caminho-passo{color:var(--color-on-surface);background:var(--color-surface-raised);border:1px solid var(--color-border-surface-strong);border-radius:999px;padding:4px 10px;font-size:13px;font-weight:600}.caminho-seta{color:var(--color-on-surface-muted);flex-shrink:0}.nivel-analista{letter-spacing:.02em;white-space:nowrap;border:1px solid;border-radius:999px;align-items:center;gap:4px;padding:2px 8px;font-size:11px;font-weight:700;display:inline-flex}.nivel-diamante{color:#7dd3fc;background:#7dd3fc1f}.nivel-ouro{color:#fbbf24;background:#fbbf241f}.nivel-prata{color:#cbd5e1;background:#cbd5e11a}.nivel-bronze{color:#e0a06b;background:#e0a06b1f}:root[data-theme=light] .nivel-diamante{color:#0369a1;background:#e0f2fe}:root[data-theme=light] .nivel-ouro{color:#92400e;background:#fef3c7}:root[data-theme=light] .nivel-prata{color:#475569;background:#f1f5f9}:root[data-theme=light] .nivel-bronze{color:#9a3412;background:#ffedd5}.indicados-servico{color:var(--color-on-surface);margin:0 0 10px;font-size:14px}.indicados-servico code{background:var(--color-primary-light);border-radius:4px;margin-right:6px;padding:1px 6px;font-size:12px}.indicados-lista{flex-wrap:wrap;gap:8px;margin:0;padding:0;list-style:none;display:flex}.indicados-lista li{border:1px solid var(--color-border-surface);border-radius:var(--radius-sm);color:var(--color-on-surface);align-items:center;gap:8px;padding:6px 10px;font-size:13px;display:inline-flex}.indicados-lista li.responsavel{border-color:var(--color-primary)}.indicados-lista small{color:var(--color-on-surface-muted)}.catalogo-view{flex-direction:column;gap:16px;display:flex}.catalogo-abas{border:1px solid var(--color-border-surface-strong);border-radius:var(--radius-sm);background:var(--color-surface-glass);align-self:flex-start;padding:3px;display:inline-flex}.catalogo-abas button{color:var(--color-on-surface-muted);font:inherit;border-radius:calc(var(--radius-sm) - 2px);cursor:pointer;background:0 0;border:none;padding:7px 14px;font-size:13px;font-weight:600}.catalogo-abas button.ativo{background:var(--color-primary);color:#fff}.catalogo-filtros{flex-wrap:wrap;align-items:center;gap:10px;display:flex}.catalogo-filtros .busca-input{border-radius:var(--radius-sm);border-color:var(--color-border-surface-strong);flex:0 380px;height:40px}.catalogo-filtros .busca-input input{padding:0;font-size:13px}.catalogo-filtros select{height:40px;font:inherit;color:var(--color-on-surface);background:var(--color-surface-glass);border:1px solid var(--color-border-surface-strong);border-radius:var(--radius-sm);padding:0 10px;font-size:13px}.catalogo-filtros select option{background:var(--color-surface);color:var(--color-on-surface)}.catalogo-filtros .btn-primary{margin-left:auto}.catalogo-tabela td{vertical-align:top}.catalogo-tabela tbody tr{cursor:pointer}.catalogo-codigo{white-space:nowrap;font-weight:700}.catalogo-servico-nome{color:var(--color-on-surface);font-weight:600;display:block}.catalogo-servico-familia{color:var(--color-on-surface-muted);font-size:12px}.catalogo-aptos{flex-wrap:wrap;align-items:center;gap:4px 6px;font-size:12px;display:flex}.catalogo-aptos .mais{color:var(--color-on-surface-muted)}.catalogo-sem-cobertura{color:var(--color-warning);font-size:12px;font-weight:600}.servico-grade{grid-template-columns:repeat(2,minmax(0,1fr));gap:12px 16px;display:grid}.servico-grade .field.largo{grid-column:1/-1}.servico-aptidoes{grid-template-columns:repeat(auto-fill,minmax(230px,1fr));gap:8px;display:grid}.servico-aptidao{border:1px solid var(--color-border-surface);border-radius:var(--radius-sm);color:var(--color-on-surface);justify-content:space-between;align-items:center;gap:8px;padding:8px 10px;font-size:13px;display:flex}.servico-aptidao select{font:inherit;color:var(--color-on-surface);background:var(--color-surface);border:1px solid var(--color-border-surface-strong);border-radius:6px;padding:4px 6px;font-size:12px}.servico-texto{color:var(--color-on-surface);white-space:pre-line;margin:0;font-size:14px;line-height:1.5}.catalogo-analista-desk select,.catalogo-analista-desk input{font:inherit;color:var(--color-on-surface);background:var(--color-surface);border:1px solid var(--color-border-surface-strong);border-radius:6px;max-width:280px;padding:5px 8px;font-size:13px}.catalogo-niveis-contagem{flex-wrap:wrap;gap:4px;display:flex}@media (width<=700px){.servico-grade{grid-template-columns:minmax(0,1fr)}}.catalogo-analista-nome{font-weight:700;text-decoration:none}.catalogo-analista-nome:hover{text-decoration:underline}.analista-servicos{max-height:360px;padding-right:4px;overflow-y:auto}.alerta-classificacao{border:1px solid var(--color-danger);border-radius:var(--radius-sm);color:var(--color-danger);background:#f871711f;align-items:flex-start;gap:8px;margin:10px 0 0;padding:10px 12px;font-size:14px;font-weight:600;line-height:1.4;display:flex}.alerta-classificacao svg{flex-shrink:0;margin-top:1px}.detalhe-grid{grid-template-columns:repeat(2,1fr);gap:16px;display:grid}.detalhe-item{text-align:left;flex-direction:column;gap:4px;display:flex}.detalhe-item .label{text-transform:uppercase;letter-spacing:.04em;color:var(--color-on-surface-muted);font-size:12px;font-weight:600}.detalhe-item .value{color:var(--color-on-surface);font-size:15px}.detalhe-descricao{grid-column:1/-1}.classificacao-box{border-radius:var(--radius-md);background:var(--color-surface-raised);border:1px solid var(--color-border-surface);text-align:left;margin-top:20px;padding:16px}.classificacao-box h3{color:var(--color-on-surface);align-items:center;gap:6px;margin:0 0 10px;font-size:15px;display:flex}.tela-relacionada-box{margin-top:16px}.badge-ia{text-transform:uppercase;letter-spacing:.03em;color:var(--color-primary);background:var(--color-primary-light);vertical-align:middle;border-radius:999px;margin-left:8px;padding:2px 8px;font-size:11px;font-weight:700;display:inline-block}.classificacao-box .hint{color:var(--color-on-surface-muted);margin:0;font-size:14px;line-height:1.5}.hint-carregando{align-items:center;gap:8px;display:flex}.classificacao-linha{color:var(--color-on-surface);margin:8px 0 0;font-size:14px}.classificar-botao{margin-top:12px}.avaliacao-final{border-top:1px solid var(--color-border-surface);margin-top:16px;padding-top:16px}.avaliacao-final-titulo{text-transform:uppercase;letter-spacing:.04em;color:var(--color-on-surface-muted);margin-bottom:10px;font-size:12px;font-weight:600;display:block}.avaliacao-final .form-actions{justify-content:flex-start;margin-top:0}.avaliacao-final .avaliacao-final-hint{margin-top:10px}.avaliacao-final-validado{gap:6px}.parecidos-lista{flex-direction:column;gap:10px;margin:0;padding:0;list-style:none;display:flex}.parecidos-lista li{border-radius:var(--radius-sm);background:var(--color-surface-raised);border:1px solid var(--color-border-surface);flex-direction:column;gap:4px;padding:10px 12px;display:flex}.parecidos-lista li strong{color:var(--color-on-surface);font-size:13px}.parecidos-lista li span{color:var(--color-on-surface-muted);font-size:14px;line-height:1.4}.validacao-box{border-radius:var(--radius-sm);border:1px solid var(--color-border-surface);margin-top:12px;padding:10px 12px}.validacao-box .classificacao-linha{margin-top:6px}.validacao-titulo{align-items:center;gap:8px;margin:0;font-size:14px;font-weight:600;display:flex}.validacao-confere{border-color:var(--color-success,#34d399)}.validacao-confere .validacao-titulo{color:var(--color-success,#34d399)}.validacao-diverge{border-color:var(--color-danger);background:#f8717114}.validacao-diverge .validacao-titulo{color:var(--color-danger)}.validacao-neutra .validacao-titulo{color:var(--color-on-surface-muted)}.pf-lista{flex-direction:column;gap:10px;margin:0;padding:0;list-style:none;display:flex}.pf-lista li{border-radius:var(--radius-sm);border:1px solid var(--color-border-surface);color:var(--color-on-surface);flex-direction:column;gap:4px;padding:10px 12px;font-size:14px;line-height:1.4;display:flex}.pf-item-topo{flex-wrap:wrap;align-items:center;gap:8px;display:flex}.pf-unidade,.pf-termos{color:var(--color-on-surface-muted);font-size:12px}.pf-total{font-size:15px}.classificacao-box .pf-total+.hint,.classificacao-box .pf-lista+.hint{margin-top:8px}.pf-tabela{color:var(--color-on-surface);margin-top:10px;font-size:14px}.pf-tabela summary{cursor:pointer;color:var(--color-primary);font-weight:600}.pf-tabela-itens{border-collapse:collapse;width:100%;margin-top:10px;font-size:13px}.pf-tabela-itens th,.pf-tabela-itens td{border-bottom:1px solid var(--color-border-surface);text-align:left;vertical-align:top;padding:6px 8px}.pf-tabela-itens th{text-transform:uppercase;letter-spacing:.04em;color:var(--color-on-surface-muted);font-size:12px}.pf-tabela-itens td:first-child,.pf-tabela-itens td:last-child{white-space:nowrap}.pf-tabela-itens td small{color:var(--color-on-surface-muted);display:block}.pf-tabela-itens tr.pf-estimado td{background:var(--color-primary-light)}.pf-editor td:first-child{width:28px}.pf-editor select,.pf-quantidade{font:inherit;color:var(--color-on-surface);border:1px solid var(--color-border-surface-strong);border-radius:var(--radius-sm);background:#ffffff0d;padding:4px 6px;font-size:13px}.pf-editor select option{background:var(--color-surface);color:var(--color-on-surface)}.pf-quantidade{width:70px}.pf-quantidade.invalid{border-color:var(--color-danger)}.pf-quantidade-texto{color:var(--color-on-surface-muted);margin-left:auto;font-size:13px}.pf-acoes{justify-content:flex-start}.pf-botao-ajustar{margin-top:10px}.historico-desk h3{align-items:center;gap:6px;display:flex}.historico-desk-lista{color:var(--color-on-surface);flex-direction:column;gap:8px;margin:0;padding:0;font-size:14px;list-style:none;display:flex}.historico-desk-lista li{grid-template-columns:130px 110px minmax(0,1fr);align-items:baseline;gap:10px;display:grid}.historico-desk-quando{color:var(--color-on-surface-muted);font-size:13px}.historico-desk-mudanca{flex-wrap:wrap;align-items:center;gap:6px;display:flex}.historico-desk-mudanca svg{color:var(--color-on-surface-muted);flex-shrink:0}@media (width<=600px){.historico-desk-lista li{grid-template-columns:minmax(0,1fr);gap:2px}}.parecido-selos{flex-wrap:wrap;gap:6px;display:flex}.parecido-quando{color:var(--color-on-surface-muted);font-size:12px}.escolher-manual-abrir{margin-top:10px}.escolher-manual{border:1px solid var(--color-border-surface);border-radius:var(--radius-sm);flex-direction:column;gap:10px;margin-top:12px;padding:12px 14px;display:flex}.escolher-manual .field>span:first-child{align-items:center;gap:6px;display:inline-flex}.escolher-manual-acoes{justify-content:flex-end;gap:8px;display:flex}.manual-outro-cliente{margin-left:8px}.sugestao-box{flex-direction:column;gap:4px;display:flex}.sugestao-parte{border-top:1px solid var(--color-border-surface);padding-top:12px}.sugestao-parte:first-of-type{border-top:none;padding-top:0}.sugestao-parte h4{text-transform:uppercase;letter-spacing:.04em;color:var(--color-on-surface-muted);align-items:center;gap:6px;margin:0 0 8px;font-size:13px;font-weight:700;display:flex}.sugestao-passos{color:var(--color-on-surface);flex-direction:column;gap:5px;margin:8px 0;padding-left:22px;font-size:14px;display:flex}.sugestao-base{margin:4px 0 10px}.parecidos-grupo{text-transform:uppercase;letter-spacing:.03em;color:var(--color-on-surface-muted);margin:10px 0 6px;font-size:12px;font-weight:600}.parecidos-grupo-mesmo{color:var(--color-primary);margin-top:0}.parecidos-aviso{margin:0 0 6px}.parecidos-lista li.parecido-mesmo-cliente{border-color:var(--color-primary);background:var(--color-primary-light);border-left-width:3px}.parecidos-lista li.parecido-outro-cliente{opacity:.85}.explicacao-cliente-box h3{align-items:center;gap:6px;display:flex}.explicacao-cliente-texto{box-sizing:border-box;width:100%;font:inherit;color:var(--color-on-surface);background:var(--color-surface);border:1px solid var(--color-border-surface-strong);border-radius:var(--radius-sm);resize:vertical;margin-top:4px;padding:10px 12px;font-size:14px;line-height:1.5}.explicacao-cliente-texto:focus{border-color:var(--color-primary);outline:none}.explicacao-cliente-acoes{margin-top:8px}.reclassificacoes{margin-top:10px}.reclassificacoes-titulo{text-transform:uppercase;letter-spacing:.03em;color:var(--color-on-surface-muted);margin-bottom:6px;font-size:12px;font-weight:600;display:block}.reclassificacoes-lista{flex-direction:column;gap:8px;margin:0;padding:0;list-style:none;display:flex}.reclassificacoes-lista li{border-left:3px solid var(--color-primary);border-radius:var(--radius-sm);background:var(--color-surface-raised);color:var(--color-on-surface);flex-direction:column;gap:3px;padding:8px 12px;font-size:13px;display:flex}.reclassificacoes-quem{color:var(--color-on-surface-muted);font-size:12px}.reclassificacoes-mudanca{flex-wrap:wrap;align-items:center;gap:4px;display:inline-flex}.reclassificacoes-mudanca svg{color:var(--color-on-surface-muted);flex-shrink:0}.analise-tr{cursor:help;align-items:center;gap:6px;font-size:13px;font-weight:600;display:inline-flex}.analise-tr-rodando{color:var(--color-primary)}.analise-tr-ok{color:var(--color-success)}.analise-tr-falha{color:var(--color-danger)}.analise-tr-aviso{color:var(--color-warning)}.analise-tr-pausado{color:var(--color-on-surface-muted)}.cliente-dados{border-bottom:1px solid var(--color-border-surface);align-items:center;gap:24px;padding-bottom:8px;display:flex}.cliente-dados>div{flex-direction:column;gap:4px;display:flex}.cliente-dados .label{text-transform:uppercase;letter-spacing:.04em;color:var(--color-on-surface-muted);font-size:12px;font-weight:600}.cliente-dados .value{color:var(--color-on-surface);font-size:15px}.documentos-titulo{flex-wrap:wrap;justify-content:space-between;align-items:center;gap:8px;display:flex}.documento-reanalisar{border:1px solid var(--color-border-surface-strong);padding:5px 10px;font-size:12px}.file-list li.documento-com-analise{align-items:flex-start}.documento-info{flex-direction:column;gap:4px;min-width:0;display:flex}.documento-analise{flex-wrap:wrap;align-items:center;gap:4px 8px;display:flex}.documento-analise .badge{align-items:center;gap:4px;display:inline-flex}.documento-analise-detalhe{flex-basis:100%;font-size:12px;line-height:1.4}.arvore-toolbar{flex-wrap:wrap;align-items:center;gap:8px;margin-bottom:12px;display:flex}.arvore-toolbar select{font:inherit;color:var(--color-on-surface);border:1px solid var(--color-border-surface-strong);border-radius:var(--radius-sm);background:#ffffff0d;padding:8px 10px;font-size:14px}.arvore-toolbar select option{background:var(--color-surface);color:var(--color-on-surface)}.arvore-toolbar .busca-input{flex:1;min-width:220px}.arvore-lista{margin:0;padding:0;list-style:none}.arvore-raiz{border:1px solid var(--color-border-surface);border-radius:var(--radius-sm);overflow:hidden}.arvore-linha{border-bottom:1px solid var(--color-border-surface);min-height:36px;color:var(--color-on-surface);align-items:center;gap:8px;padding-right:8px;font-size:14px;display:flex}.arvore-linha:hover{background:var(--color-surface-raised)}.arvore-linha.inativo .arvore-nome{color:var(--color-on-surface-muted);text-decoration:line-through}.arvore-toggle{color:var(--color-on-surface-muted);cursor:pointer;background:0 0;border:none;padding:2px;display:inline-flex}.arvore-toggle-vazio{flex-shrink:0;width:20px}.arvore-nome{text-overflow:ellipsis;white-space:nowrap;min-width:0;overflow:hidden}.arvore-tag{color:var(--color-primary);background:var(--color-primary-light);border-radius:999px;flex-shrink:0;padding:1px 7px;font-size:11px;font-weight:700}.arvore-tag-tipo{color:var(--color-on-surface-muted);background:var(--color-surface-raised);border:1px solid var(--color-border-surface)}.arvore-tag-inativo{color:var(--color-danger);border:1px solid var(--color-danger);background:0 0}.arvore-acoes{opacity:.55;gap:4px;margin-left:auto;display:flex}.arvore-linha:hover .arvore-acoes,.arvore-acoes:focus-within{opacity:1}.arvore-acao{padding:4px 8px}.arvore-acao-excluir{color:var(--color-danger)}.checkbox-field{color:var(--color-on-surface);text-align:left;align-items:flex-start;gap:8px;font-size:14px;display:flex}.checkbox-field input{margin-top:3px}.parametros-grid{grid-template-columns:minmax(240px,300px) minmax(0,1fr);align-items:start;gap:20px;display:grid}@media (width<=900px){.parametros-grid{grid-template-columns:minmax(0,1fr)}}.parametro-card{background:var(--color-surface-glass);-webkit-backdrop-filter:var(--blur-glass);border:1px solid var(--color-border-surface);border-radius:var(--radius-md);box-shadow:var(--shadow-glass);padding:20px}.parametro-card-header{justify-content:space-between;align-items:center;margin-bottom:16px;display:flex}.parametro-card-header h2{color:var(--color-on-surface);font-size:16px}.parametro-card .empty-state{-webkit-backdrop-filter:none;box-shadow:none;background:0 0;padding:24px}.artigo-lista{flex-direction:column;gap:16px;display:flex}.artigo-card{border-radius:var(--radius-md);background:var(--color-surface-glass);-webkit-backdrop-filter:var(--blur-glass);border:1px solid var(--color-border-surface);text-align:left;padding:18px 20px}.artigo-card-header{flex-wrap:wrap;justify-content:space-between;align-items:flex-start;gap:12px;display:flex}.artigo-card-header h3{color:var(--color-on-surface);margin:0;font-size:16px}.artigo-card-badges{flex-shrink:0;gap:6px;display:flex}.artigo-card-sintomas{color:var(--color-on-surface-muted);margin:10px 0 0;font-size:14px;line-height:1.5}.artigo-card-solucao{color:var(--color-on-surface);margin:10px 0 0;font-size:14px;line-height:1.5}.artigo-card-origem{border-top:1px solid var(--color-border-surface);color:var(--color-on-surface-muted);margin-top:12px;padding-top:12px;font-size:12px}.artigo-card-origem span{align-items:center;gap:6px;display:flex}.artigo-card-origem span.artigo-card-justificativa{margin-top:6px;display:block}.base-conhecimento-filtros{flex-wrap:wrap;align-items:center;gap:10px;margin-bottom:20px;display:flex}.base-conhecimento-filtros .base-conhecimento-busca{border-color:var(--color-border-surface-strong);border-radius:var(--radius-sm);flex:0 380px;gap:8px;max-width:380px;height:40px;padding:0 12px}.base-conhecimento-filtros .base-conhecimento-busca input{height:100%;padding:0;font-size:13px}.base-conhecimento-mais{border:1px solid var(--color-border-surface);align-self:center}.base-conhecimento-filtros select{height:40px;font:inherit;color:var(--color-on-surface);background:var(--color-surface-glass);border:1px solid var(--color-border-surface-strong);border-radius:var(--radius-sm);padding:0 10px;font-size:13px}.base-conhecimento-filtros .filtro-subassunto{max-width:420px}.base-conhecimento-filtros select option{background:var(--color-surface);color:var(--color-on-surface)}.artigo-card-sintomas a,.detalhes-desk a{color:var(--color-primary);word-break:break-all}.detalhes-desk{flex-direction:column;gap:10px;margin-top:12px;display:flex}.detalhes-desk-bloco{border:1px solid var(--color-border-surface);border-radius:var(--radius-sm)}.detalhes-desk-bloco summary{color:var(--color-on-surface);cursor:pointer;-webkit-user-select:none;user-select:none;align-items:center;gap:6px;padding:9px 12px;font-size:13px;font-weight:600;list-style:none;display:flex}.detalhes-desk-bloco summary::-webkit-details-marker{display:none}.detalhes-desk-bloco summary:hover{color:var(--color-primary)}.detalhes-desk-seta{transition:transform .15s}.detalhes-desk-bloco[open] .detalhes-desk-seta{transform:rotate(90deg)}.detalhes-desk-campos{grid-template-columns:repeat(auto-fill,minmax(240px,1fr));gap:8px 16px;margin:0;padding:4px 14px 12px;display:grid}.detalhes-desk-campos dt{text-transform:uppercase;letter-spacing:.03em;color:var(--color-on-surface-muted);font-size:11px;font-weight:600}.detalhes-desk-campos dd{color:var(--color-on-surface);overflow-wrap:anywhere;margin:2px 0 0;font-size:13px}.detalhes-desk-rotulo{color:var(--color-on-surface-muted);align-items:center;gap:5px;font-size:12px;display:inline-flex}.detalhes-desk-miniaturas{flex-wrap:wrap;gap:8px;margin-top:6px;display:flex}.detalhes-desk-miniaturas img{object-fit:cover;border-radius:var(--radius-sm);border:1px solid var(--color-border-surface);background:var(--color-surface);width:140px;height:90px;display:block}.detalhes-desk-miniaturas button{cursor:zoom-in;background:0 0;border:none;padding:0}.detalhes-desk-miniaturas button:hover img,.detalhes-desk-miniaturas button:focus-visible img{border-color:var(--color-primary)}.detalhes-desk-artigos ul{flex-wrap:wrap;gap:6px 14px;margin:4px 0 0;padding:0;font-size:13px;list-style:none;display:flex}.artigo-card-solucao{white-space:pre-line}.artigo-card-causa{vertical-align:middle;margin-left:8px}.interacoes-desk{flex-direction:column;gap:10px;margin:0;padding:4px 14px 14px;list-style:none;display:flex}.interacoes-desk li{border-radius:var(--radius-sm);border-left:3px solid var(--color-primary);background:var(--color-surface);padding:10px 12px}.interacoes-desk li.interacao-solicitante{border-left-color:var(--color-on-surface-muted)}.interacao-cabecalho{color:var(--color-on-surface-muted);flex-wrap:wrap;align-items:center;gap:6px 10px;font-size:12px;display:flex}.interacao-cabecalho strong{color:var(--color-on-surface);font-size:13px}.interacoes-desk p{color:var(--color-on-surface);white-space:pre-line;overflow-wrap:anywhere;margin:6px 0 0;font-size:13px;line-height:1.5}.interacao-interna{color:var(--color-on-surface-muted)!important}.artigo-solucao{margin-top:12px}.artigo-solucao summary .artigo-card-causa{margin-left:4px;font-weight:500}.artigo-solucao-texto{color:var(--color-on-surface);white-space:pre-line;overflow-wrap:anywhere;margin:0;padding:2px 14px 14px;font-size:14px;line-height:1.55}.detalhes-desk-miniaturas-bloco{margin:0;padding:4px 14px 14px}.artigo-card-titulo{font:inherit;color:inherit;text-align:left;cursor:pointer;background:0 0;border:none;align-items:center;gap:8px;padding:0;display:inline-flex}.artigo-card-titulo svg{color:var(--color-on-surface-muted);flex-shrink:0}.artigo-card-titulo:hover,.artigo-card-titulo:hover svg{color:var(--color-primary)}.bc-detalhe-selos{flex-wrap:wrap;gap:6px;margin-bottom:14px;display:flex}.bc-detalhe-selos .badge{align-items:center;gap:5px;display:inline-flex}.bc-abas{border:1px solid var(--color-border-surface-strong);border-radius:var(--radius-sm);background:var(--color-surface-glass);margin-bottom:16px;padding:3px;display:inline-flex}.bc-abas button{color:var(--color-on-surface-muted);font:inherit;border-radius:calc(var(--radius-sm) - 2px);cursor:pointer;background:0 0;border:none;padding:7px 14px;font-size:13px;font-weight:600}.bc-abas button.ativo{background:var(--color-primary);color:#fff}.validados-resumo{grid-template-columns:repeat(auto-fit,minmax(150px,1fr));gap:10px;margin-bottom:10px;display:grid}.validados-resumo>div{border-radius:var(--radius-sm);border:1px solid var(--color-border-surface);background:var(--color-surface-glass);flex-direction:column;gap:2px;padding:12px 14px;display:flex}.validados-resumo strong{color:var(--color-on-surface);font-size:22px}.validados-resumo span{color:var(--color-on-surface-muted);font-size:12px}.validados-taxas{flex-wrap:wrap;gap:4px 18px;margin:0 0 16px;display:flex}.validados-linha{cursor:pointer}.validados-tabela td{vertical-align:top}.validados-sub{color:var(--color-on-surface-muted);margin-top:4px;font-size:12px;display:block}.bc-comparado{flex-direction:column;gap:2px;font-size:13px;display:flex}.bc-comparado>span{align-items:center;gap:4px;display:inline-flex}.bc-comparado-ok{flex-direction:row;align-items:center;gap:5px}.bc-comparado-ok svg{color:var(--color-success);flex-shrink:0}.bc-comparado-diverge svg{color:var(--color-danger);flex-shrink:0}.bc-comparado-desk{color:var(--color-on-surface-muted)}.bc-comparado-diverge .bc-comparado-desk{color:var(--color-on-surface);font-weight:600}.resolvidos-descricao{-webkit-line-clamp:3;line-clamp:3;max-width:460px;color:var(--color-on-surface-muted);overflow-wrap:anywhere;-webkit-box-orient:vertical;font-size:13px;display:-webkit-box;overflow:hidden}.table-card+.base-conhecimento-mais{margin:14px auto 0;display:block}.erros-motor-view>.hint:first-child{margin:0 0 14px}.erros-motor-atualizar{margin-left:auto}.erros-motor-lista,.erros-motor-card{flex-direction:column;gap:14px;display:flex}.erros-motor-cabecalho{flex-wrap:wrap;align-items:center;gap:10px 14px;display:flex}.erros-motor-de-para{min-width:0;color:var(--color-on-surface);flex-wrap:wrap;flex:320px;align-items:center;gap:8px;display:inline-flex}.erros-motor-de-para svg{color:var(--color-on-surface-muted);flex-shrink:0}.erros-motor-de{color:var(--color-on-surface-muted);text-decoration:line-through;-webkit-text-decoration-color:var(--color-danger);text-decoration-color:var(--color-danger)}.erros-motor-vezes{color:var(--color-on-surface-muted);white-space:nowrap;font-size:13px}.erros-motor-vezes strong{color:var(--color-on-surface);font-size:18px}.erros-motor-bloco{flex-direction:column;gap:8px;display:flex}.erros-motor-rotulo{color:var(--color-on-surface-muted);font-size:12px;font-weight:600}.erros-motor-termos{flex-wrap:wrap;gap:6px;display:flex}.erros-motor-termo{border:1px solid var(--color-border-surface-strong);background:var(--color-surface-raised);color:var(--color-on-surface);border-radius:999px;align-items:center;gap:5px;padding:4px 10px;font-size:12px;line-height:1.4;display:inline-flex}.erros-motor-termo em{color:var(--color-on-surface-muted);font-style:normal;font-weight:700}.erros-motor-sugestao{cursor:pointer;font:inherit;border-style:dashed;border-color:var(--color-primary);font-size:12px;transition:background .15s,color .15s}.erros-motor-sugestao:hover:not(:disabled){background:var(--color-primary-light)}.erros-motor-sugestao.incluido{background:var(--color-primary-light);color:var(--color-primary);cursor:default;border-style:solid}.erros-motor-sugestao:disabled:not(.incluido){opacity:.6;cursor:default}.erros-motor-outro{gap:8px;max-width:420px;display:flex}.erros-motor-outro input{flex:1;min-width:0}.erros-motor-atuais{overflow-wrap:anywhere}.erros-motor-chamados summary{cursor:pointer;color:var(--color-primary);font-size:13px;font-weight:600}.erros-motor-chamados ul{flex-direction:column;gap:10px;margin:10px 0 0;padding:0;list-style:none;display:flex}.erros-motor-chamados li{border-radius:var(--radius-sm);border:1px solid var(--color-border-surface);flex-direction:column;gap:2px;padding:10px 12px;display:flex}.erros-motor-motivo{color:var(--color-on-surface);font-size:13px}.erros-motor-outro input{font:inherit;color:var(--color-on-surface);border:1px solid var(--color-border-surface-strong);border-radius:var(--radius-sm);background:#ffffff0d;padding:8px 12px;font-size:14px}.erros-motor-outro input::placeholder{color:var(--color-on-surface-muted);opacity:.7}.erros-motor-outro input:focus{border-color:var(--color-primary);box-shadow:0 0 0 3px var(--color-primary-light);outline:none}.imagem-modal{z-index:1100;background:#030712e0;justify-content:center;align-items:center;padding:64px 72px 32px;display:flex;position:fixed;inset:0}.imagem-modal img{object-fit:contain;border-radius:var(--radius-sm);background:#fff;max-width:100%;max-height:100%;box-shadow:0 20px 60px #00000080}.imagem-modal-barra{color:#e5e7eb;justify-content:space-between;align-items:center;padding:12px 18px;font-size:14px;display:flex;position:absolute;top:0;left:0;right:0}.imagem-modal-acoes{gap:6px;display:flex}.imagem-modal-botao,.imagem-modal-seta{color:#f3f4f6;cursor:pointer;background:#ffffff1a;border:none;border-radius:999px;justify-content:center;align-items:center;transition:background .15s;display:inline-flex}.imagem-modal-botao{width:36px;height:36px}.imagem-modal-botao:hover,.imagem-modal-seta:hover{background:#ffffff38}.imagem-modal-seta{width:46px;height:46px;position:absolute;top:50%;transform:translateY(-50%)}.imagem-modal-seta.esquerda{left:14px}.imagem-modal-seta.direita{right:14px}@media (width<=600px){.imagem-modal{padding:56px 12px 16px}.imagem-modal-seta{top:auto;bottom:16px;transform:none}}.tooltip-global{z-index:2000;max-width:min(460px, calc(100vw / var(--escala) - 16px));background:var(--color-surface-raised);border:1px solid var(--color-border-surface-strong);box-shadow:var(--shadow-md);color:var(--color-on-surface);white-space:pre-wrap;overflow-wrap:anywhere;pointer-events:none;border-radius:8px;padding:7px 10px;font-size:12px;line-height:1.45;position:fixed}.admin-view{flex-direction:column;gap:20px;display:flex}.admin-view .parametro-card-header h2{align-items:center;gap:8px;display:flex}.admin-tabela-card{box-shadow:none;overflow-x:auto}.admin-tabela td{white-space:nowrap}.admin-linha-inativa td{opacity:.55}.admin-voce{border:1px solid var(--color-border-surface);color:var(--color-on-surface-muted);border-radius:999px;margin-left:8px;padding:1px 6px;font-size:11px}.admin-conexao{flex-direction:column;gap:14px;max-width:820px;display:flex}.admin-conexao .hint{margin:0}.form-linha{grid-template-columns:repeat(2,minmax(0,1fr));gap:14px;display:grid}@media (width<=700px){.form-linha{grid-template-columns:minmax(0,1fr)}}.admin-mensagem{border:1px solid var(--color-success,#34d399);border-radius:var(--radius-sm);color:var(--color-on-surface);align-items:flex-start;gap:8px;margin:0;padding:10px 12px;font-size:14px;display:flex}.admin-mensagem svg{color:var(--color-success,#34d399);flex-shrink:0;margin-top:2px}.admin-mensagem-erro{border-color:var(--color-danger)}.admin-mensagem-erro svg{color:var(--color-danger)}.resolvidos-periodo{flex-wrap:wrap;align-items:flex-end;gap:12px;display:flex}.resolvidos-periodo .field{flex:0 0 170px}.resolvidos-botoes{flex-wrap:wrap;gap:8px;display:flex}.resolvidos-resumo{border:1px solid var(--color-border-surface);border-radius:var(--radius-sm);color:var(--color-on-surface);flex-direction:column;gap:6px;padding:12px 14px;font-size:14px;display:flex}.resolvidos-resumo ul{margin:6px 0 0;padding-left:18px;font-size:13px}.resolvidos-aviso{color:var(--color-warning)}.resolvidos-barra{background:var(--color-border-surface);border-radius:999px;height:8px;overflow:hidden}.resolvidos-barra>div{background:var(--gradient-primary);height:100%;transition:width .4s}.dashboard{--serie-1:#3987e5;--serie-2:#d95926;--serie-3:#199e70;--dash-grade:#ffffff12;--dash-base:#ffffff38;--dash-bom:#34d399;--dash-ruim:#f87171;flex-direction:column;gap:18px;display:flex}:root[data-theme=light] .dashboard{--serie-1:#2a78d6;--serie-2:#eb6834;--serie-3:#1baf7a;--dash-grade:#e6ebf5;--dash-base:#c3cbdc;--dash-bom:#047857;--dash-ruim:#b91c1c}.dash-filtros{flex-wrap:wrap;align-items:center;gap:10px 14px;display:flex}.dash-segmentado{border:1px solid var(--color-border-surface-strong);border-radius:var(--radius-sm);background:var(--color-surface-glass);padding:3px;display:inline-flex}.dash-segmentado button{color:var(--color-on-surface-muted);font:inherit;border-radius:calc(var(--radius-sm) - 2px);cursor:pointer;background:0 0;border:none;padding:7px 14px;font-size:13px;font-weight:600}.dash-segmentado button.ativo{background:var(--color-primary);color:#fff}.dash-filtros input[type=month],.dash-filtros input[type=date]{font:inherit;height:38px;color:var(--color-on-surface);background:var(--color-surface-glass);border:1px solid var(--color-border-surface-strong);border-radius:var(--radius-sm);color-scheme:inherit;padding:0 10px;font-size:13px}.dash-periodo{color:var(--color-on-surface-muted);flex-direction:column;font-size:12px;display:flex}.dash-periodo strong{color:var(--color-on-surface);font-size:14px}.dash-atualizar{border:1px solid var(--color-border-surface-strong);margin-left:auto}.dash-conteudo{flex-direction:column;gap:22px;transition:opacity .2s;display:flex}.dash-conteudo.carregando{opacity:.55}.dash-aviso-visao{border-radius:var(--radius-sm);background:var(--color-primary-light);color:var(--color-on-surface);margin:0;padding:10px 14px;font-size:14px}.dash-secao-titulo{text-transform:uppercase;letter-spacing:.05em;color:var(--color-on-surface-muted);margin:0 0 10px;font-size:13px;font-weight:700}.dash-cartoes{grid-template-columns:repeat(4,minmax(0,1fr));gap:12px;display:grid}.cartao-indicador,.dash-card,.dash-agora-item{background:var(--color-surface-glass);-webkit-backdrop-filter:var(--blur-glass);border:1px solid var(--color-border-surface);border-radius:var(--radius-md);box-shadow:var(--shadow-glass)}.cartao-indicador{flex-direction:column;gap:4px;min-width:0;padding:14px 16px;display:flex}.cartao-indicador-topo{justify-content:space-between;align-items:center;gap:8px;display:flex}.cartao-indicador-rotulo{color:var(--color-on-surface-muted);font-size:13px;font-weight:600}.cartao-indicador-icone{color:var(--color-on-surface-muted);flex-shrink:0}.cartao-indicador-valor{color:var(--color-on-surface);font-size:30px;font-weight:700;line-height:1.15}.cartao-indicador-variacao{flex-wrap:wrap;align-items:center;gap:4px;font-size:13px;font-weight:600;display:inline-flex}.cartao-indicador-variacao.bom{color:var(--dash-bom)}.cartao-indicador-variacao.ruim{color:var(--dash-ruim)}.cartao-indicador-variacao.neutro{color:var(--color-on-surface-muted)}.cartao-indicador-anterior{color:var(--color-on-surface-muted);font-weight:400}.cartao-indicador-detalhe{color:var(--color-on-surface-muted);font-size:12px}.dash-agora{flex-direction:column;gap:12px;display:flex}.dash-agora-numeros{grid-template-columns:repeat(3,minmax(0,1fr));gap:12px;display:grid}.dash-agora-item{color:var(--color-on-surface-muted);grid-template-columns:auto 1fr;align-items:center;gap:2px 10px;padding:12px 14px;display:grid}.dash-agora-item svg{grid-row:span 2}.dash-agora-item.destaque{border-color:var(--color-primary)}.dash-agora-valor{color:var(--color-on-surface);font-size:24px;font-weight:700;line-height:1.1}.dash-agora-rotulo{font-size:12px}.dash-card{min-width:0;padding:16px 18px}.dash-card h3{color:var(--color-on-surface);align-items:center;gap:8px;margin:0 0 12px;font-size:15px;display:flex}.dash-card-cabecalho{flex-wrap:wrap;justify-content:space-between;align-items:center;gap:6px 12px;margin-bottom:12px;display:flex}.dash-card-cabecalho h3{margin:0}.dash-card-cabecalho .hint{flex-basis:100%;margin:0;font-size:12px}.dash-botao-pequeno{border:1px solid var(--color-border-surface-strong);padding:6px 10px;font-size:12px}.dash-grade-2{grid-template-columns:repeat(2,minmax(0,1fr));gap:12px;display:grid}.grafico-linhas{position:relative}.grafico-legenda{color:var(--color-on-surface);flex-wrap:wrap;gap:6px 16px;margin:0 0 8px;padding:0;font-size:13px;list-style:none;display:flex}.grafico-legenda li{align-items:center;gap:6px;display:inline-flex}.grafico-legenda-marca{border-radius:2px;width:12px;height:3px;display:inline-block}.grafico-area{touch-action:pan-y;position:relative}.grafico-area svg{cursor:crosshair;display:block;overflow:visible}.grafico-grade{stroke:var(--dash-grade);stroke-width:1px}.grafico-base{stroke:var(--dash-base);stroke-width:1px}.grafico-eixo{fill:var(--color-on-surface-muted);font-variant-numeric:tabular-nums;font-size:11px}.grafico-cruz{stroke:var(--dash-base);stroke-width:1px;stroke-dasharray:3 3}.grafico-ponto{stroke:var(--color-surface);stroke-width:2px}.grafico-tooltip{white-space:nowrap;border-radius:var(--radius-sm);background:var(--color-surface-raised);border:1px solid var(--color-border-surface-strong);min-width:190px;box-shadow:var(--shadow-modal);color:var(--color-on-surface-muted);pointer-events:none;z-index:2;flex-direction:column;gap:3px;padding:10px 12px;font-size:12px;display:flex;position:absolute;top:8px;transform:translate(12px)}.grafico-tooltip.a-esquerda{transform:translate(calc(-100% - 12px))}.grafico-tooltip strong{color:var(--color-on-surface);font-size:13px}.grafico-tooltip span{align-items:center;gap:6px;display:inline-flex}.grafico-tooltip b{color:var(--color-on-surface)}.barras-horizontais{flex-direction:column;gap:9px;margin:0;padding:0;list-style:none;display:flex}.barras-horizontais li{grid-template-columns:minmax(90px,38%) minmax(0,1fr) auto;align-items:center;gap:10px;font-size:13px;display:grid}.barra-rotulo{color:var(--color-on-surface);overflow-wrap:anywhere}.barra-trilho{background:var(--dash-grade);border-radius:999px;height:10px;overflow:hidden}.barra-valor{background:var(--serie-1);border-radius:0 4px 4px 0;height:100%;display:block}.barra-numero{text-align:right;min-width:56px;color:var(--color-on-surface);font-variant-numeric:tabular-nums;font-weight:700}.barra-numero small{color:var(--color-on-surface-muted);font-weight:400}.dash-tabela-rolagem{overflow-x:auto}.dash-tabela{border-collapse:collapse;width:100%;min-width:720px;font-size:13px}.dash-tabela th,.dash-tabela td{text-align:left;border-bottom:1px solid var(--color-border-surface);color:var(--color-on-surface);font-variant-numeric:tabular-nums;padding:9px 10px}.dash-tabela th{text-transform:uppercase;letter-spacing:.04em;color:var(--color-on-surface-muted);font-size:11px}.dash-tabela th button{font:inherit;color:inherit;text-transform:inherit;letter-spacing:inherit;cursor:pointer;background:0 0;border:none;padding:0}.dash-tabela th button:hover{color:var(--color-on-surface)}.dash-analista-nome{font-weight:600}.dash-selo{border:1px solid var(--color-primary);color:var(--color-on-surface-muted);border-radius:999px;margin-left:8px;padding:1px 7px;font-size:11px;font-weight:500}.dash-celula-barra{align-items:center;gap:8px;min-width:90px;display:flex}.dash-celula-barra span{background:var(--serie-1);border-radius:0 4px 4px 0;flex-shrink:0;min-width:2px;max-width:60px;height:8px}.dash-base-numeros{color:var(--color-on-surface-muted);flex-wrap:wrap;gap:8px 24px;font-size:14px;display:flex}.dash-base-numeros b{color:var(--color-on-surface);margin-right:4px;font-size:20px}@media (width<=1100px){.dash-cartoes{grid-template-columns:repeat(3,minmax(0,1fr))}}@media (width<=800px){.dash-grade-2{grid-template-columns:minmax(0,1fr)}.dash-cartoes,.dash-agora-numeros{grid-template-columns:repeat(2,minmax(0,1fr))}.dash-atualizar{margin-left:0}}@media (width<=520px){.dash-cartoes{grid-template-columns:repeat(2,minmax(0,1fr));gap:8px}.cartao-indicador{padding:12px}.cartao-indicador-valor{font-size:24px}.dash-segmentado{width:100%}.dash-segmentado button{flex:1;padding:7px 6px}.dash-agora-numeros{grid-template-columns:repeat(2,minmax(0,1fr));gap:8px}}.dash-analista-nome{min-width:170px}.dash-ajuda{color:var(--color-on-surface-muted);cursor:help;vertical-align:-1px;opacity:.8;align-items:center;margin-left:5px;display:inline-flex}.dash-ajuda:hover,.dash-ajuda:focus-visible{color:var(--color-primary);opacity:1}.dash-secao-titulo{align-items:center;display:flex}.dash-tabela th{white-space:nowrap}.dash-usuario-atlas{color:var(--color-primary);cursor:help;vertical-align:-2px;margin-left:6px;display:inline-flex}.dash-inline-icone{vertical-align:-2px;color:var(--color-primary)}.dash-agora-rotulo{align-items:center;display:inline-flex}.dash-card-largo{grid-column:1/-1}.dash-celula-zero{color:var(--color-on-surface-muted)!important}.barras-horizontais li.barras-resto{color:var(--color-on-surface-muted);font-size:12px;display:block}.dash-tabela tr.dash-grupo-linha td{text-transform:uppercase;letter-spacing:.04em;color:var(--color-primary);border-bottom:1px solid var(--color-border-surface-strong);padding-top:14px;font-size:12px;font-weight:700}.app-shell{min-height:calc(100vh / var(--escala));gap:20px;padding:20px;display:flex}.app-main{flex:1;min-width:0}.page-header{justify-content:space-between;align-items:center;gap:16px;padding:12px 12px 28px;display:flex}.page-header-left{align-items:center;gap:12px;display:flex}.page-header-right{align-items:center;gap:16px;display:flex}.page-header h1{color:var(--color-on-surface);margin:0 0 4px;font-size:28px}.page-header p{color:var(--color-on-surface-muted);margin:0;font-size:15px}.page-content{padding:0 12px 48px}.chamados-toolbar{flex-wrap:wrap;justify-content:flex-start;align-items:flex-start;gap:16px;margin-bottom:20px;display:flex}.busca-input{background:var(--color-surface-glass);width:100%;max-width:380px;-webkit-backdrop-filter:var(--blur-glass);border:1px solid var(--color-border-surface);border-radius:var(--radius-md);color:var(--color-on-surface-muted);align-items:center;gap:10px;padding:0 16px;display:flex}.busca-input input{color:var(--color-on-surface);font:inherit;background:0 0;border:none;outline:none;flex:1;padding:12px 0;font-size:14px}.busca-input input::placeholder{color:var(--color-on-surface-muted)}.error-toast{z-index:1050;max-width:min(560px, calc(100vw / var(--escala) - 40px));color:#991b1b;border-radius:var(--radius-sm);box-shadow:var(--shadow-modal,var(--shadow-sm));background:#fef2f2;border:1px solid #fecaca;justify-content:space-between;align-items:center;gap:16px;padding:12px 16px;font-size:14px;display:flex;position:fixed;top:20px;left:50%;transform:translate(-50%)}.error-toast .btn-ghost{color:#991b1b}.error-toast .btn-ghost:hover{color:#991b1b;background:#991b1b14}.sidebar-toggle{border:1px solid var(--color-border-surface);background:var(--color-surface-glass);-webkit-backdrop-filter:var(--blur-glass);border-radius:var(--radius-sm);width:40px;height:40px;color:var(--color-on-surface);cursor:pointer;box-shadow:var(--shadow-sm);font-size:18px;display:none}@media (width<=640px){.sidebar-toggle{justify-content:center;align-items:center;display:inline-flex}.page-header{flex-direction:column;align-items:flex-start;gap:16px}}